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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Childs

Barbara Childs

January 22, 2026

5  out of  5
rating by Barbara Childs
"Kudos to Inez for providing friendly, extremely helpful, knowledgeable, and professional service!!"
We responded:
"Hi Barbara, Thanks for the kind words for Inez! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to seeing you again soon!"
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Guadalupe Sanchez

January 19, 2026

5  out of  5
rating by Guadalupe Sanchez
"Excellent attention in customer service prices I’m very satisfied, especially with my agent Krystal ."
We responded:
" Thanks for the kind words for Crystal! We value your feedback and look forward to seeing you again soon! We truly value your feedback and are confident we can continue to provide excellent service in the future."
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Dana Stringfellow

January 16, 2026

5  out of  5
rating by Dana Stringfellow
"Crystal and the staff are always so helpful and nice. Thank you for being amazing!"
We responded:
"Thanks, Dana, for your kind words! We are thrilled to hear you had a wonderful experience with Crystal! We appreciate your recognition and will do our best to keep up the great work! "
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Dell Villemaire

January 15, 2026

5  out of  5
rating by Dell Villemaire
"The agent was very attentive to my needs and kept in touch with me constantly. My rates went down this year, and I am very pleased with the service Aisha provides."
We responded:
"Thank you, Dell! It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Feel free to reach out to us here on State Farm Agent Ayasha Scott’s Team anytime, we're delighted to hear about your experience! We hope to continue exceeding your expectations with great service. "
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Bruce Bruce

December 31, 2025

5  out of  5
rating by Bruce Bruce
"I received excellent service from the start. State Farm was a great option for me to go with and in the future plan to get home owners insurance as well"
We responded:
"Thank you for feedback and kind words!"
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Reineice Grant

December 31, 2025

5  out of  5
rating by Reineice Grant
"They saved me $318 per month. LIFE SAVERS ♥️"
We responded:
"Thank you for feedback and kind words for Inez! "
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Terry Auth

December 30, 2025

5  out of  5
rating by Terry Auth
"Ms Scott is an agent that listens to you and is expeditious with assistance. She's knowledgeable and professional. A pleasure to deal with on our Insurance needs."
We responded:
"Thank you for feedback and kind words for Inez! "
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Eric Ellis

December 16, 2025

5  out of  5
rating by Eric Ellis
"Ms crystal is very knowledgeable and a great representative for your company."
We responded:
"Thank you for your feedback!"
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Travon McKee

December 11, 2025

5  out of  5
rating by Travon McKee
"Always there for me when I need Thomas , even when it’s almost closing time Thomas is so great! I wouldn’t trade them for the world"
We responded:
"Thank you for feedback and kind words for Thomas!"
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Beverly Marshall

December 3, 2025

5  out of  5
rating by Beverly Marshall
"Customer Service Representative was friendly and patient."
We responded:
"Thank you for feedback and kind words!"
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beruard jackson

December 2, 2025

5  out of  5
rating by beruard jackson
"Inez was a pleasure very nice and welcoming 10/10"
We responded:
"Thank you for feedback and kind words for Inez!"
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Terry Pfeiffer

November 25, 2025

5  out of  5
rating by Terry Pfeiffer
"Courteousnes service. Thank you. Rev. Terry. Pfeiffer"
We responded:
"Thank you for feedback and kind words!"
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Sammy Richardson

November 21, 2025

5  out of  5
rating by Sammy Richardson
"Ms Scott was very patient with question I had, always was very professional one of the best Agents I've come across."
We responded:
"Thank you for feedback and kind words!"
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shennice norris

November 21, 2025

5  out of  5
rating by shennice norris
"I’ve had an outstanding experience with my auto insurance provider. Their team is consistently responsive, helpful, and truly committed to making the process smooth. Claims are handled quickly, communication is clear, and the overall service quality feels top-tier. I couldn’t be happier with the peace of mind they provide—definitely a five-star insurance company."
We responded:
"Thank you for feedback and kind words!"
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constance muellenbach

November 13, 2025

5  out of  5
rating by constance muellenbach
"Just a return call to update details on our roof replacement this summer."
We responded:
"Thank you for feedback and kind words!"
Profile photo of Latisha Brodus (TishTish)

Latisha Brodus (TishTish)

November 12, 2025

5  out of  5
rating by Latisha Brodus (TishTish)
"Working with Ms. Crystal, she demonstrated exceptional professionalism, patience, and helpfulness, prompting my high recommendation of State Farm for outstanding customer service."
We responded:
"Thank you for feedback and kind words for Crystal!"
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Jody Smith

November 12, 2025

5  out of  5
rating by Jody Smith
"I have followed Inez Young to a few temporary offices until Ayasha Scott had the ability to establish this office. Inez is the reason I continue to do business with State farm. She is a valuable asset to your company and I hope you appreciate her as much as my family and me."
We responded:
"Thank you for feedback and kind words for Inez!"
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Jacqueline Walker

November 12, 2025

5  out of  5
rating by Jacqueline Walker
"I had a very good experience with Agent"
We responded:
"Thank you for feedback and kind words for agent!"
Profile photo of jennifer smalls

jennifer smalls

November 6, 2025

5  out of  5
rating by jennifer smalls
"Great service! Highly recommend them , Inez was great !"
We responded:
"Thank you for feedback and kind words for Inez!"
Profile photo of Lady Hint

Lady Hint

November 5, 2025

5  out of  5
rating by Lady Hint
"Ayasha Scott and Inez Young have been absolutely amazing to work with. If I notify them via call or text they get right back with me. I have never reached out to the and not gotten a response. I recently purchased 3 new vehicles and they worked tirelessly to get everything straight. They stayed in constant contact with me, and got answers for any questions I asked. If they didn't know the answer they reached out for clarity and got answers for my questions. I highly recommend them for all your insurance needs."
We responded:
"Thank you for feedback and kind words for Inez & Ayasha!"
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Mike Guillot

October 31, 2025

5  out of  5
rating by Mike Guillot
"Inez and Thomas is the best! They took care of all my insurance needs!"
We responded:
"Thank you for feedback and kind words for Inez & Thomas!"
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Debra Burnett

October 30, 2025

5  out of  5
rating by Debra Burnett
"Great service!"
We responded:
"Thank you for feedback and kind words!"
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Sonny Moultrie

October 29, 2025

5  out of  5
rating by Sonny Moultrie
"Ayesha scott is awesome and I will recommend the service to others 👍"
We responded:
"Thank you for feedback and kind words for Ayasha! "
Profile photo of Rex Williams

Rex Williams

October 23, 2025

5  out of  5
rating by Rex Williams
"I spoke with Thomas about Homeowners insurance today. He was very thorough and curious. Answer all my questions In fine detail. I would highly recommend their office to my friends and family!"
We responded:
"Thank you for feedback and kind words for Thomas! "
Profile photo of Elaine Williams (Kurly Gurlz Natural)

Elaine Williams (Kurly Gurlz Natural)

October 21, 2025

1  out of  5
rating by Elaine Williams (Kurly Gurlz Natural)
"I’ve been with State Farm for 20 YEARS, and after this experience, I’m done. A large dog ran into the highway, and I hit it, causing significant damage to my car. I got the repairs done, but the very next day, my head gasket blew. After nearly TWO MONTHS of back-and-forth, State Farm finally informed me they were refusing to cover the $2800 head gasket repair. Their reasoning? They claimed my coolant must have been low **before** the accident—something they have no proof of and which I find highly unlikely, as I’m extremely diligent with my vehicle maintenance. To make matters worse, they told me the **only** way to “prove” the accident caused the blown head gasket was to have the motor dismantled—**at my own expense**. This is how loyal customers are treated? After two decades of paying premiums, they left me high and dry over a technicality they pulled out of thin air. I'm canceling my policy effective 10/19. State Farm can kick rocks. You lost a long-time customer over $2800. Good job."
We responded:
"Thank you for your feedback, your comments will be shared with claim department."